A NEW APPROACH IN QUANTIFYING USER EXPERIENCE IN WEB-ORIENTED APPLICATIONS
A NEW APPROACH IN QUANTIFYING USER EXPERIENCE IN WEB-ORIENTED APPLICATIONS

Author(s): Vasilije Vasilijević, Nenad Kojić, Natalija Vugdelija
Subject(s): Social Sciences, Economy
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Web sites; Measuring; Performance; Web vitals.
Summary/Abstract: The primary goal of every developer is to develop the highest quality web application. The quality of the application is not only a subjective assessment of the developer, but objective and representative criteria for measuring performance must be defined. Google provides a model called Web Vitals with a subset of core Web Vitals that are important for quantifying user experience on the web. Some of the metrics are LCP (Largest Contentful Paint, refers to loading), FID (First Input Delay, refers to interactivity) and CLS (Cumulative Layout Shift, refers to visual stability). This paper will present modern technologies and tools for measuring the performance of websites and analyze them on a real example of a web application. The analysis will include the use and measurement of the most important parameters: Lighthouse, PageSpeed Insights, Chrome DevTools, Search Console, web.dev's measure tool, the Web Vitals Chrome extension and Chrome UX Report API.

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