Risk Management in the Automation of Business Processes through the Application of Robotic Process Automation
Risk Management in the Automation of Business Processes through the Application of Robotic Process Automation

Author(s): Ognjen Pantelić, Ivana Ivanović, Stefan Krstović
Subject(s): Social Sciences
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Process automation; RPA technology; Risks; Risk management
Summary/Abstract: In a modern business environment with very big data flows, employee focus is crucial for success. This problem developed a need for new technological advancements such as Robotic Process Automation (RPA). As the RPA technology is relatively young, there is still an insufficient amount of research about which project management techniques are the best for it. This paper aims to recognize the key principles of risk management which can be applied to the automation of business processes through the use of RPA technology and to emphasize the significance of risk management for conducting successful RPA projects.

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