An Analytic Comparison of Quality Management Methodologies
An Analytic Comparison of Quality Management Methodologies

Author(s): Thaleia Dima, Michail Glykas
Subject(s): Social Sciences
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Quality management methodologies; RADAR matrix; Six Sigma; Continuous improvement
Summary/Abstract: The purpose of this study is to compare the Six Sigma methodology and the RADAR matrix, which are used to improve the continuous quality improvement of products, services, and processes in different organizations. An analytic comparison of these two methodologies is provided, highlighting the key requirements, similarities, differences, and limitations in their application. Regardless of the mission, needs, and demands every organization has, it is necessary to determine the proper way and a combination of methodologies and techniques for its implementation process. RADAR matrix or “RADAR-logic” provides a structured approach for the evaluation of organizational Results, Approach, Deployment, Assessment, and Review. Six Sigma methodology is a systematic and disciplined approach to product or service design, including all organizational functions, that aims to reduce defects and improve processes within the final product/service. Both Six Sigma methodology and RADAR-logic are complex, demanding, and powerful methodologies, and as a result, more time and resources are needed, for their appropriate implementation.

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